Worried your child is delayed in talking? Access Module 1 of my Late Talker’s Bootcamp.
Effective Date: 31 July 2025
Welcome to Speech Therapy Totos! These Terms and Conditions (“Terms”) govern your access to and use of our website (https://speechtherapytotos.com), our online courses, and our booking services for clinic visits. By using our website and services, you agree to these Terms. If you do not agree with these Terms, please do not use our services.
Speech Therapy Totos Limited (“Speech Therapy Totos”, “we”, “us”, “our”) is a company registered in Nairobi, Kenya, providing speech therapy services, online courses, and clinic visit bookings.
By accessing or using our website or services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you are using our services on behalf of a minor or another person, you confirm that you have the legal authority to act on their behalf and accept these Terms for them.
We offer online courses in speech therapy and related topics. Access to courses may require payment and account registration. Course materials are for personal, non-commercial use only and may not be shared, reproduced, or distributed without our permission.
You may book appointments for in-person speech therapy sessions at our clinic(s) through our website. All bookings are subject to availability and confirmation.
You may be required to register for an account to access some services.
You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
You are responsible for maintaining the confidentiality of your account and password.
You must immediately notify us of any unauthorized use of your account.
Payment is required for most online courses and clinic bookings.
Payments must be made through the available payment methods on our website (including M-Pesa, Stripe, or other listed providers).
All fees are stated in Kenyan Shillings (KES) unless otherwise specified and must be paid in full at the time of booking or course enrollment.
We do not store your payment card details; all payments are processed securely by third-party providers.
Once you enroll in an online course and payment is completed, access is generally immediate.
Refunds for online courses are only available if you notify us within 24 hours of purchase and have not accessed significant course content.
To request a refund, please contact us at [Insert Contact Email].
You may cancel a clinic visit booking up to 24 hours before your scheduled appointment for a full refund.
Cancellations made less than 24 hours before the appointment may not be eligible for a refund.
If we need to reschedule or cancel your appointment for any reason, we will notify you as soon as possible and offer a rescheduled date or a full refund.
You agree to use our website and services only for lawful purposes and in accordance with these Terms.
You will not misuse, disrupt, or attempt to gain unauthorized access to our systems or data.
You will not post or transmit any content that is unlawful, defamatory, obscene, or otherwise objectionable.
You agree not to copy, share, or distribute course materials without our written permission.
All website content, online course materials, logos, text, graphics, and other intellectual property are owned by or licensed to Speech Therapy Totos. You are granted a limited, non-exclusive, non-transferable license to use the content for your personal use only. Any unauthorized use, reproduction, or distribution is strictly prohibited.
Speech Therapy Totos provides information, courses, and therapy services in good faith and makes reasonable efforts to ensure accuracy and quality.
However, we do not guarantee that our website or services will always be available, error-free, or meet your specific needs.
To the maximum extent permitted by law, Speech Therapy Totos, its employees, and affiliates will not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of our services.
Our services are not a substitute for medical or emergency care. For urgent medical concerns, always seek immediate help from a licensed medical professional or emergency service.
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy, or practices of these third parties. Accessing third-party sites is at your own risk.
We are committed to protecting your personal information as described in our Privacy Policy. By using our services, you agree to our collection and use of your data as outlined there.
We may update these Terms from time to time. We will post updated Terms on our website and indicate the effective date. Your continued use of our website or services after any changes constitutes your acceptance of the new Terms.
These Terms are governed by and construed in accordance with the laws of Kenya. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of Kenya.
If you have any questions or concerns about these Terms, please contact us at:
Speech Therapy Totos Limited
Nairobi, Kenya
Email: info@speechtherapytotos.com
Contact Form: https://speechtherapytotos.com/contact-us
Terms and Conditions last updated: 31 July 2025